Troubleshooting
Need help getting a device working?
Bouncie Device RebootJust like any electronic device, a reset can sometimes restore normal operation.
Is Bouncie working?Bouncie has internal lights that come on for five seconds.
Reporting Incorrect Map InfoLearn how to report a posted speed limit or street name that isn't correct on the map.
Vehicle Identification Number (VIN) FAQsGet answers to your questions about VINs.
Moving the Bouncie DeviceThere may be some situations where the device needs to be moved from one vehicle to another.
Odometer AdjustmentsThe app may ask you to verify your odometer reading.