Just like any electronic device, a reboot can sometimes restore normal operation.
CAUTION ››› Do not repeatedly remove and reinstall. Like a computer or smartphone, bad things can happen if power is removed from a device while it is updating.
To reboot Bouncie,
Turn off your vehicle.
Unplug Bouncie.
Wait 60 seconds.
Re-install Bouncie.
Once reinstalled, Bouncie will perform a series of updates and checks and then re-connect to GPS Satellites and the cell networks. This process takes 5-10 minutes, and normal operation will likely resume the next time the vehicle is driven.