How does Accident Detection work?

Bouncie uses internal sensors and software to detect a crash based on the impact and sudden changes in vehicle speed. Once detected, Bouncie will notify you and send an SMS to any contacts you specify.

How to enable Accident Detection:

  1. Toggle the alert on from the alert settings.
  2. Add contacts for SMS alerts.
  3. Select the + button on the top right-hand corner and enter the contact information.
  4. Select which vehicles you would like the contact to be informed about if there is an accident.

Frequently Asked Questions

Who will receive Accident Detection alerts?

You and shared users will receive a push notification if an accident is detected.

Bouncie will also send an SMS text notification to contacts you designate. A link to view more information about the incident as well as the current vehicle location will be sent in the SMS message.

What information will we receive?

You will receive the moving speed before the accident as well as the direction of travel. The map will provide you with the location of the accident as well as details related to the vehicle impact detected.

Does Bouncie contact emergency services?

Bouncie will provide you the option to dial 911 if emergency services are needed.

Why did I receive a notification my vehicle was in an accident when it was not?

The sensors that are used to determine an accident can be triggered by non-motor vehicle accidents. Some of these events can include hard closes of doors, trunk, cargo areas, and engine hood, connecting or pulling trailers, loose and shifting cargo.

The vehicle was in an accident and Bouncie didn’t notify us. Why?

The impact force as well as vehicle speed may not have been strong enough to register as an accident. In rare cases, Bouncie may become dislodged by the force of the impact causing damage or loss of power to the device.

Important Information!

Impact Detection and Notification may be unavailable in certain instances, such as when the Bouncie Adapter is damaged or dislodged, or when cellular or other signals are unavailable or intermittent. If the Adapter experiences a loss of wireless service, then no data will be transmitted. Please refer to the Terms of Service for more information.

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