Some requests may require account verification. For the best experience, we recommend that you log in to your account and start a conversation with the team for the best service.
Live Chat Support
Live Chat Support
Start a conversation with us when you are logged into the mobile app. Tap the top left corner and select 
Need Help. From there a Bouncie expert can assist!
Email
Send an email to [email protected] and will respond quickly during business hours.
Our Availability
Our Availability
Monday - Friday: 8:00am - 10:00pm US/Central
Saturday - Sunday: 10:00am - 9:00pm US/Central
We’ll respond to after-hours requests as soon as we’re back!