Contacting Us

We are here when you need us!

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Written by Anthony
Updated over a week ago

​Some requests may require account verification. For the best experience, we recommend that you log in to your account and start a conversation with the team for the best service.

Live Chat Support

Start a conversation with us when you are logged into the mobile app. Tap the top left corner and select Need Help. From there a Bouncie expert can assist!


Send an email to [email protected] and will respond quickly during business hours.

Our Availability

Monday - Friday: 8:00am - 10:00pm US/Central

Saturday - Sunday: 10:00am - 9:00pm US/Central

We’ll respond to after-hours requests as soon as we’re back!

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