Before you can reset your password, you will need to log out of the Bouncie app. Tap the Navigation Stack icon in the upper left corner and then tap on "Log Out". You will be sent to the login page where you can tap on "Forgot Password?". 

After entering your email address, you will be sent an email that will include a link to reset your password. You can also visit this link directly from your browser: https://my.bouncie.com/reset-password.

IMPORTANT
Tap on the reset link from your phone. The reset link opens the Bouncie app. 

How To Remove Social Log In

You will need to begin with resetting your password using the steps above. Once that has been completed please reach out to our team directly and they will provide you instructions on how to create a local login. You can Chat with us for help!

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