My car is parked but the trip hasn't ended in the app.

Sometimes, based on where your vehicle is parked, Bouncie can have cell connection issues (like if it's in a parking garage or under a building). Bouncie will make a few attempts to report the data but then stop trying in order to protect your vehicle's battery. Once the vehicle is driven again, Bouncie will re-attempt to report data and all stored data will be sent to the app.