All Collections
Quick Answers
My car is parked but the trip hasn't ended in the app.
My car is parked but the trip hasn't ended in the app.
Anthony avatar
Written by Anthony
Updated over a week ago

Sometimes, based on where your vehicle is parked, Bouncie can have cell connection issues (like if it's in a parking garage or under a building). Bouncie will make a few attempts to report the data but then stop trying in order to protect your vehicle's battery. Once the vehicle is driven again, Bouncie will re-attempt to report data and all stored data will be sent to the app.

Did this answer your question?