Bouncie FAQs

Everything you need to know about pricing can be found by tapping the button below. If you have three or more devices the monthly charge is discounted. The discount is applied when the third device is activated.

Tap the button below to use our Compatibility Checker.

Bouncie plugs into your vehicle's OBD2 port.

While driving, Bouncie operates entirely from the power provided by the OBD2 port. In the first five seconds of turning on your vehicle, you should see lights inside of Bouncie.

While the vehicle is parked, Bouncie enters into a low-power mode where it monitors the health of the vehicle's battery, and periodically checks in with our servers to report its operational status, cell-network availability, and update its location.

The app always shows the vehicle's location and device health, even when the vehicle is off.

The device is self-contained and communicates to our servers over its own internal cellular connection using an internal SIM card. There is no need to have a cell or mobile phone in the vehicle for Bouncie to operate.

Bouncie uses the AT&T and T-Mobile 4G Data Network. Bouncie is totally self-contained. It communicates to our servers over its own internal cellular connection.

In Mexico, Bouncie uses Movistar and Telcel.

Bouncie supports International use in United States (US, including Puerto Rico), Canada, and Mexico. There is no device range limit within the US, Canada, and Mexico.

Want Bouncie to expand to your country? Send us a chat using the bubble in the lower right corner and include your email address and your country. If Bouncie becomes available in your area, we will send you more information.

The Bouncie device does not function as a WiFi hotspot and does not provide a WiFi connection. It also does not connect to anything via WiFi. Bouncie uses the AT&T and T-Mobile 4G Data Network to send data to our servers.​

Using the app, you can set up notifications for various driving events. When these events occur, the app will alert you via push notifications. You will not receive alerts via text or email since you can use the Bouncie app to quickly view your driving data and any notifications that have been sent to you.

Even though you would not receive a text as a general notification, you would get a text in the event of an impact if you have that feature enabled in the app.

Bouncie does not make any sound, noise, or beep.

Bouncie does not record audio. It is specifically used to record and report driving data through a vehicle's OBD2 port.

The Bouncie device does not interact or control vehicle systems, so it cannot start or kill your vehicle remotely. Bouncie is designed to report driving, vehicle, and location data.

The Bouncie device does not interact or control vehicle systems, so it cannot unlock your vehicle. Bouncie is designed to report driving, vehicle, and location data.

The short answer is yes. Most electric vehicles have an OBD2 port as a part of their system and Bouncie plugs into the OBD2 port to collect data. If the electric vehicle does not have an OBD2 port (such as some Tesla models), Bouncie can't be plugged in.

If the motorcycle has an OBD2 port then the answer is yes. However, most motorcycles are not equipped with OBD2 ports, which Bouncie needs to plug into. If the motorcycle does not have an OBD2 port, Bouncie cannot be plugged in.

Yes! The Bouncie device is warranted against all defects or malfunctions as long as you have an active data subscription for the device.