Before you can reset your password, you will need to log out of the Bouncie app. Tap the Navigation Stack icon in the upper left corner and then tap on "Log Out". You will be sent to the login page where you can tap on "Forgot Password?".
After entering your email address, you will be sent an email that will include a link to reset your password.
Tap on the reset link from your phone. The reset link opens the Bouncie app.
You should be all set!