We want you to be happy with your Bouncie smart device. In fact, we have a 30-Day Happiness Guarantee. If you’re not satisfied, or you are experiencing any issues with the app or device, you can return the device within 30 days from the original purchase date for a full refund.

We would love the opportunity to resolve the issue before you return and we appreciate the feedback we receive during this process.

Send us an email at orders@bouncie.com and we can begin working on making you a satisfied customer.

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